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SHIFTOR ADMIN · USER GUIDE

Record an absence and assign a replacement

Manage whole-day absences and resolve the shifts affected by them.

Before you start

This workflow is for workspace owners. Check the employee and date range; absence dates use Europe/Berlin.

Step by step

  1. Expand More and open Absences.
  2. Record the absent employee and whole-day date range. Review the affected shifts.
  3. Open an unresolved case and compare replacement candidates and their eligibility explanations.
  4. Select an eligible replacement and save. The app checks eligibility again when committing the change.
  5. Review remaining cases. Publish the replacement assignments and track confirmation through the normal workflow.

Notes & troubleshooting

  • Recording an absence does not immediately replace the original assignment. It remains until a replacement is saved.
  • Started shifts or existing attendance may require manual review. Cancelling an absence keeps replacements already completed. No medical details are required.

Understand and resolve a message

Blocked by availability or days off

Availability or a day off prevents this assignment.

What to do: Check the employee’s availability and approved absences for that date. Correct inaccurate records, or choose an available employee.

Open this feature in Shiftor →

Company workspace features require sign-in.