Before you start
This workflow is for workspace owners. Check the employee and date range; absence dates use Europe/Berlin.
Step by step
- Expand More and open Absences.
- Record the absent employee and whole-day date range. Review the affected shifts.
- Open an unresolved case and compare replacement candidates and their eligibility explanations.
- Select an eligible replacement and save. The app checks eligibility again when committing the change.
- Review remaining cases. Publish the replacement assignments and track confirmation through the normal workflow.
Notes & troubleshooting
- Recording an absence does not immediately replace the original assignment. It remains until a replacement is saved.
- Started shifts or existing attendance may require manual review. Cancelling an absence keeps replacements already completed. No medical details are required.
Understand and resolve a message
Blocked by availability or days off
Availability or a day off prevents this assignment.
What to do: Check the employee’s availability and approved absences for that date. Correct inaccurate records, or choose an available employee.
Company workspace features require sign-in.