Before you start
Sign in with the company account authorized to manage these settings. Available actions depend on permissions and account state.
Step by step
- Open Account from the sidebar and review any action-required messages.
- Check company details and use the relevant edit action to correct them.
- Review the displayed billing status and pricing before accepting a billing change.
- Complete required activation or payment steps when prompted, then refresh the workspace.
- Use Support if access or billing still looks incorrect. Include the company name, affected page, and exact error.
Notes & troubleshooting
- Use the current Account and Pricing screens for charges and terms; employee counts and billing changes can affect the amount.
- Help Center and Support remain available without signing in. Never send your password, payment-card details, or access tokens in a support request.
Understand and resolve a message
Billing details are unavailable. Reload account details before making billing changes.
The account’s billing information could not be loaded.
What to do: Reload account details before trying again. If the message persists, contact support with the page and exact message.
Company workspace features require sign-in.