Before you start
Sign in as the company owner and open Account → Billing history.
Step by step
- Wait for account and billing details to load. Use Retry if the page reports a loading error.
- Review each invoice’s status, total, paid amount, and outstanding amount.
- Open the invoice link where one is available to inspect the billing document.
- Review Seat updates for recent billable-seat changes and whether they were processed by the owner or automatically. The page shows the latest 20 invoices and updates.
- Return to Account to review current billing settings. An old invoice does not describe every current account setting.
- Contact support if an amount or status looks wrong, identifying the invoice and company without including payment-card details.
Notes & troubleshooting
- No invoices yet and a failed billing load are different states.
- Use the amounts and terms shown in your account and invoice; this guide does not set prices.
Company workspace features require sign-in.