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SHIFTOR ADMIN · USER GUIDE

Review billing history and invoices

Inspect invoice amounts and payment status from your company account.

Before you start

Sign in as the company owner and open Account → Billing history.

Step by step

  1. Wait for account and billing details to load. Use Retry if the page reports a loading error.
  2. Review each invoice’s status, total, paid amount, and outstanding amount.
  3. Open the invoice link where one is available to inspect the billing document.
  4. Review Seat updates for recent billable-seat changes and whether they were processed by the owner or automatically. The page shows the latest 20 invoices and updates.
  5. Return to Account to review current billing settings. An old invoice does not describe every current account setting.
  6. Contact support if an amount or status looks wrong, identifying the invoice and company without including payment-card details.

Notes & troubleshooting

  • No invoices yet and a failed billing load are different states.
  • Use the amounts and terms shown in your account and invoice; this guide does not set prices.
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Company workspace features require sign-in.