Before you start
Open a Live presence risk item from the dashboard. This is a current presence view, not a payroll-hours report.
Step by step
- Switch between alerts and all presence to understand which entries are included.
- Check the last-updated time and refresh before acting on an old snapshot.
- Inspect each entry’s employee, worksite, last location update, on-site/off-site/stale label, and distance when available.
- Use the review-presence link to open the worksite’s signed-in employees, or open the employee profile for context.
- Verify unexpected results with the relevant employee or worksite, then review Attendance separately if a work record needs correction.
Notes & troubleshooting
- A stale update or missing distance is not proof that the employee is absent.
- If loading fails, resolve the error before interpreting an empty list as no active workers.
Company workspace features require sign-in.