Before you start
Check the last complete metrics refresh and reporting month. Coverage and live presence can show current conditions rather than only the selected month.
Step by step
- Choose the reporting month and refresh the dashboard when you need updated metrics.
- Review pending confirmations, live presence risk, open slots, uncovered work, near-term risk, and missing attendance.
- Open the action on the relevant card or Today’s focus to inspect the underlying records.
- In Operations Copilot, open Show Copilot details to inspect the manager overview. Use Explain with AI when offered for an explanation of the report.
- Verify recommendations against the linked records, complete the relevant workflow, then refresh to check the result.
Notes & troubleshooting
- An AI explanation is advisory; it does not by itself save assignments, publish shifts, or correct attendance.
- If a refresh is incomplete or fails, do not interpret missing data as a zero count.
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