Delete a company account

Before you start

Use the company account you intend to remove. Deletion is permanent; the confirmation states that the company record and connected data are removed. Save any records you need beforehand.

Step by step

1. Open Account and find Delete account. Check the company identity before opening the confirmation.
2. Read the deletion confirmation. Choose Cancel if you want to keep the account or need to retain records first.
3. If you intend to proceed, enter your Current password in the confirmation. Never send this password to support.
4. Choose Delete once and wait for the result. Read any password, session or request-limit error before trying again.
5. After a successful response the app signs you out and returns to login. If the outcome is unclear, contact support rather than repeatedly submitting deletion.

Check the result

Check the displayed result and return to login after success. Ask support to investigate an uncertain result.

Notes & troubleshooting

• Deletion is unavailable in demo mode. Opening the confirmation alone does not delete the account.
• Do not assume account deletion confirms a subscription cancellation or refund. Resolve outstanding billing questions with support before deletion.